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SRT 8541

Problem Possible cause What to do
LED indicator is not lit The mains lead is unplugged or power switch on the back panel is OFF Check the mains plug and the power switch on the back panel
No signal found The antenna is disconnected
The antenna is damaged/misaligned
Out of digital signal area
Active antenna requires to switch ON the antenna power/external power		 Check the lead of the antenna
Check the antenna
Check with your dealer
Switch the antenna power of the receiver  ON/connect external power
No picture or sound on TV or amplifier HDMI or SCART is not selected on your TV or amplifier or the unit is set to higher resolution as the TV supports.
TV/amplifier is not connected to mains or switched off		 Switch to correct TV/amplifier input
Select lower resolution on receiver
Switch TV/amplifier on.
Check if S/PDIF connection is used. 
Scrambled channel
message		 Channel is scrambled Check if you have the rights to watch this channel
No response to the remote control

The receiver is off

 

The remote control is not aimed correctly
The front panel is obstructed

 

The batteries of the remote control are exhausted

Plug in the receiver, turn on the plug and flick the power switch ON.

Aim the remote control at the front panel
Avoid obstructions

 

Replace the batteries of the remote control
Forgotten Parental Control PIN code
Forgotten channel  lock code		   Default PIN is <0000>
Contact your local Service Hotline or send an email to our Support
After moving the receiver to another room/area you are no longer able to receive digital reception The antenna signals are too weak
The signal strength/quality might be less than before, if using an indoor antenna		 Press [INFO] on the remote control to check the signal bars on screen and adjust the antenna for (maximum) reception. Alternatively, do a rescan of the channels.
When using an active antenna, check if the antenna power setting is {On}
Try using an outdoor antenna
The receiver switches off automatically The {Auto Standby} function is enabled Disable {Auto Standby}. See section <7.3.3> for details.
Playback of video causes picture freeze/macro blocks or similar distortion, especially on HD content The read speed of your USB device could be too low Make sure to use a USB storage device with sufficient speed and space. Pen drives (‘USB sticks’) may not support sufficient speed.