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Powrline 1000 Duo Mini | POWERL1000DUOMINI

I do not have access to the Internet and/or the LED of the "home" icon does not light up. Frequently Asked Questions Frequently Asked Questions

You must reset the adapters to their factory settings. To reset the adapters please follow the steps below: 

1.Connect the adapters one after the other to a power strip. 

 2.Connect each adapter to a working device (internet router/gateway, Android box, Smart TV, computer, etc.) with an Ethernet cable. There must be a communication between the devices otherwise the adapter will automatically go into standby mode.

A) Once the adapter is plugged in and connected to the Ethernet, simply press the “Secure & Connect” button located on the right side of the device for 15 seconds.

B) Press the “Secure & Connect” button located on the right side of the second device for 15 seconds.

C) The home icon LED should start blinking.

4.operations All the LEDs must be green at the end of the.

Repeat the same operation for a third powerline. You can have up to eight    Powerline 1000 Mini on the same electrical installation.

5.After pairing all the devices, you can put them in the room where you need  

The Internet speed is much lower at the output of the powerline network compared to the speed at the output of the Internet service provider's box. Why? Frequently Asked Questions Frequently Asked Questions

The data rate displayed on the Powerline 1000 (as well as all Powerline 1000 on the market) is the maximum data rate used for the transmission of signals on the link. The useful speed is lower than the maximum speed because the transmission of data always requires a significant use of the band, which reduces the available bandwidth.

The quality of your electrical installation can further reduce the available bandwidth and you will usually get less than 1000 Mbps.

An overly extensive or old electrical installation can significantly increase the data rate loss. Potentially disruptive electrical devices left plugged in unnecessarily can also significantly increase throughput losses. (e.g., telephone charger, power transformer, etc.).

For information, to transmit an HD signal, 5 Mbps is sufficient, to transmit a UHD (4K) signal, 20 Mbps is sufficient.

How many Powerline 1000 can I connect to the same network? Frequently Asked Questions Frequently Asked Questions

You can connect up to eight Powerline 1000 in your home within the limit of a single electric meter.

Why do the Powerlines switch off on their own? Frequently Asked Questions Frequently Asked Questions

This is normal, the powerline 1000 Mini automatically switch to sleep mode if no activity is detected. When a signal is detected on the Ethernet port, the Powerline 1000 Mini will turn back on.
It may take a few seconds for a Powerline 1000 Mini in standby mode to detect a new activity and turn back on.

 The automatic power saving mode reduces your consumption up to 85%.

I receive Internet via fibre, is a Powerline 1000 suitable? Frequently Asked Questions Frequently Asked Questions

A Powerline 1000 Mini is sufficient, it will allow you to benefit from all the potential speed offered by your internet service provider. If you want a powerline network that matches your fibre optic speed, you must ensure that your electrical installation complies with standards and use powerlines equipped with Gigabit ports. Powerlines 1000, 1200, 1300 or 2000 are equipped with them.

What do the icons and LEDs on the Powerline Mini mean? Frequently Asked Questions Frequently Asked Questions

Can I connect Powerlines of different brands to my network? Frequently Asked Questions Frequently Asked Questions

It is possible to connect powerlines with different data rates and brands as our devices use the HomePlug AV2/AV standard which makes any device compatible no matter the brand or data rates. For instance, you can connect a powerline 1000 Mini with a powerline 1000, 1200 or 1300 as they have similar data rates. That is why, we strongly recommend not to connect a powerline 1000 Mini with powerline 500 or 600 which have lower data rates as the maximum data rate is lower than the one of the powerline 1000 Mini. On the other hand, we also advise you against connecting a powerline 1000 Mini with a powerline 2000 as the data rate of the powerline 2000 will be limited to the maximum data rate of the powerline 1000.  In addition, a Powerline 1000 Mini can be connected to powerlines 1000 of different brands but we cannot guarantee that it will work properly with powerlines 1000 from other brands, as there may be software differences.

Internet everywhere from any power socket! Frequently Asked Questions Frequently Asked Questions

The Powerline 1000 Mini Kit which includes two Powerline 1000 Mini adapters, creates a high-speed home network effortlessly by using your home’s existing electrical wiring at speeds up to 1000 Mbps.
No new wire is required! Connect computers, consumer electronics and network compatible devices to the Internet in any room and any floor of your home by simply using a power outlet.

Connect all your bandwidth hungry wired devices to the Internet using your existing electrical wiring! Frequently Asked Questions Frequently Asked Questions

Use the Powerline 1000 Mini Kit to connect all your bandwidth hungry wired devices to the Internet, such as an IPTV decoder, a Smart TV, an Android box, an Apple TV®, a media player, a computer, a games console … and free up your Wi-Fi network.
Each Powerline 1000 Mini adapter is equipped with an Ethernet port. Connect all your network compatible devices to the Internet in minutes! No system requirements! No software to install! Plug & Play.
The Powerline 1000 Kit is the best solution to stream your HD videos and movies on your fixed device players all over the house without running any cable.

The easiest solution for your IPTV connection! Frequently Asked Questions Frequently Asked Questions

Connect your modem to your IPTV decoder with high video quality without running cables!
Your modem and your IPTV decoder are not in the same room? It is not an issue. No need to run cables! The Powerline 1000 Mini Kit is the perfect solution.
Connect a Powerline 1000 Mini adapter to your modem via an Ethernet cable. Then, put your IPTV decoder and your TV in the room of your choice. You only need to connect the second Powerline 1000 Mini adapter to your IPTV decoder to enjoy your live TV.

Expand your Powerline network to any room of your home by adding Powerline 1000 Mini adapters! Frequently Asked Questions Frequently Asked Questions

Congrats! You managed to install your Powerline 1000 Kit. Now, you want to extend your network to other parts of your home to connect even more devices to your network.

Just add a new Powerline 1000 Mini adapter in the room of your choice. No system requirements! No software to install! Just Plug & Play.

How to choose the right high security level configuration for your powerline network? Frequently Asked Questions Frequently Asked Questions

When setting up your powerline network, you can choose between two different high security configurations:  High Security Level 1 and High Security Level 2.

  • High Security Level 1 is the high security level that is natively implemented in our powerline products. The devices of your powerline network are protected by a default encryption key that is set up during the manufacturing of the product. This level provides a high security level that is suitable for consumer usage of the product. All our powerline products share the same default encryption key which enables you to use your powerline network right after plugging your devices. And you can also add new powerline devices to your existing STRONG network at any time and without any required configuration.

With High Security Level 1, your powerline network is already highly protected which ensures that even your neighbour cannot use your connection. How is that possible? To connect to your powerline network, someone must be directly in your flat or in your house. Your powerline network is more secured than any Wi-Fi network as it only uses your existing electrical wires which completely limits the radiation and the chances to hack your network.

Even if your neighbour is also equipped with the same powerline devices that have the same default encryption key, there is not even a slim chance for them to access your network due to all the signal losses encountered between the two flats/houses. Indeed, the signal must go through the two electrical meters (yours and your neighbour’s) which causes a loss of 20 dB on each side.

  • High Security Level 2: Offers you an enhanced security experience by pairing your devices and generating a new unique encryption key for your powerline network. That is why, it is the perfect solution to comply with high security requirements when working from home. This security level is amazingly easy to configure on your STRONG powerline products as you just need to press the pairing button on each device for 2 seconds one after the other after installing all your devices. Please make sure that the RJ45 Ethernet connection is working on each device that you want to pair to avoid that your powerline devices switch to standby mode.

Moreover, your devices not only use one of two high security levels defined above, but their communication is also highly secured by the 128-BIT AES data encryption.

In other words, if you want a high performant, stable and reliable network, you can use our powerline products with their high security levels. The only decision you must make is if you will go with High Security Level 1 or configure High Security Level 2, which is up to you!

How to configure your powerline Wi-Fi network with High Security Level 1? Frequently Asked Questions Frequently Asked Questions

High Security level 1 is the default high security configuration level implemented on all our powerline products. You just have to plug your powerline devices and this high security configuration will be automatically implemented. Plug & Play. No action is required on the product.

How to add a new strong powerline product to your existing powerline network with High Security Level 1? Frequently Asked Questions Frequently Asked Questions

As your existing network has been set with the High Security Level 1 configuration, adding a product is simply Plug & Play. No action is required on the product. Just plug in the new powerline product and it will be automatically added to the network.

Typically, powerline adapters are paired by sets of two or three, so if you need to add additional powerline products to your network that is configured with high security level 1, you must follow the steps below.

  1. Plug the additional device(s) in a power socket.
  2. Connect the device to an internet router/gateway by RJ45.
  3. After plugging the new device, all the LEDs are green on all the devices.

How to set up High Security Level 2 on your powerline products? Frequently Asked Questions Frequently Asked Questions

  1. Take a multiplug and plug all the powerline adapters on it.
  2. Connect one of the CPL adapters to the internet gateway/router with a RJ45 cable.
  3. A) Then, press the “CONNECT & SECUREbutton for 3 seconds on the first device. B) Press the” CONNECT & SECURE” button on the second device for 3 seconds.  You have up to two minutes to do it.C) The home led should blink on the two devices.
  4. Your unique encryption key is now set, and all the LEDs of the devices should be green.
  5. Now, you must install the adapters in the rooms where you need them. We strongly recommend not to put the adapters on a multiplug.

How to configure new powerline products with High Security Level 2 on your existing powerline network? Frequently Asked Questions Frequently Asked Questions

Please note that if you want to add more than one new powerline product, each product must be configured one after the other by following the same process. And not simultaneously. Typically, powerline adapters are paired by sets of two so if you need to add new powerline products to your network that is configured with high security level 2, you must follow the steps below.

  1. Plug the additional device(s) in a power socket.
  2. Connect the device to an internet router/gateway by RJ45.
  3. A) Press the “CONNECT & SECURE” button on one of the existing devices of the network for three seconds. B) Then, press the “CONNECT & SECURE” button of the new device for three seconds to add it to the network. You have up to two minutes to press the buttonC) The home LED should start blinking in green on the devices.
  4. After adding the new device, the home LEDs should be green on both devices.
  5. Your new unique encryption key is set on the device you just configured.